Dental coverage enhances employee morale. Healthier = happier. Happy and healthy employees are more productive. But nearly 60% of employees are unaware of their maximum benefit. Are your employees taking full advantage of your company plan?
Opening the line of communication can help:
1. Ask for feedback.
What do they like about their plan? Are there areas for improvement? Send a survey at a time when it’s top of mind—open enrollment season, for example.
2. Close information gaps.
In order for employees to make the most of their benefits, they must first understand its features. Our Dental Benefits 101 Infographic series defines terms in an easy-to-read format. Make resources accessible; upload them to your company’s intranet. Contact us if you’d like to receive print-ready PDFs.
3. Set their expectations.
Most plans cover 100% of preventive care, like cleanings and sealants. However, patients often are surprised to learn their benefits do not cover all procedures. Show the premium, deductible and out-of-pocket maximum to further clarify costs to employees. You can also use this guide to help them budget for their next procedure.
Communication is key to dental benefit utilization. As a group administrator, make sure you take an active role.